Independent Specialists in Private Health Insurance & Corporate Benefits

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Privacy Policy

UK Health Insurance (‘UKHI’) is a trading name of Healthnet Services Ltd, an organisation that is authorised and regulated by the Financial Conduct Authority under registration number 312313. Healthnet Services Ltd is also included in the Data Protection Register held by the Information Commissioner’s Office (ICO) under registration number Z829892X.

At UKHI, we take our customer’s privacy very seriously and all personal information (‘data’) we receive will be treated as strictly confidential and will only be processed for legitimate and lawful purposes. Steps will be taken to ensure the data is accurate, kept up to date and not kept for longer than is necessary. Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.

In order to provide you with personalised advice and recommend the most suitable insurance policy for your needs, we will ask you to give us data about you and any other person to be included on the policy. This may also include sensitive data relating to physical or mental health or condition.

By seeking advice from us, you consent to UK Health Insurance processing your data, and that of others, for the purposes of providing advice, administration and management of any policy subsequently arranged through UK Health Insurance.

‘Processing’ includes obtaining, recording or holding data and transferring it to other companies associated with us as well as insurance companies that we arrange your insurance policies with, the Financial Conduct Authority or any other statutory, governmental or regulatory body for legitimate purposes including, where relevant, solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the data.

We may use your data to send you details about other products and services offered by UK Health Insurance which we think may be of interest to you. We may contact you by post, email or telephone for these purposes unless you ask us not to.

We will not pass your data to any other third party without your consent unless we are required to do so by law in order to satisfy our legal and regulatory obligations.

From time to time, it may be necessary to process your data outside of the European Economic Area (EEA). UKHI will take all reasonable steps to ensure any organisation used to process your data in these situations provides appropriate guarantees in respect of its technical and organisational security measures and that the transfer and processing of your data complies with all relevant data protection and privacy laws.

If at any time you wish us, or any company associated with us, to stop processing your data or contacting you for marketing purposes, please contact The Data Protection Officer at UK Health Insurance, Bourne Gate, 25 Bourne Valley Road, Poole, BH12 1DY or email us at [email protected].

Subject to certain exceptions, you are entitled to have access to your data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with that information.

Cookie Policy

UK Health Insurance is committed to protecting your and your family's personal information.

We use cookies (small files that contain information about your behaviour on our website) in order to continuously improve our services and to be able to offer exactly what you are looking for.

We always keep this information confidential and you can disable cookies at any time in your browser settings.

A guide to behavioural advertising and online privacy has been produced by the Internet advertising industry which can be found at Your Online Choices. The guide contains an explanation of the Internet Advertising Bureau's self-regulatory scheme to allow you greater control of the advertising you see.

To find out more about cookies, visit or (which is run by the Internet Advertising Bureau Europe).

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